PLATFORM TOUR

See what your teamwill actually get

From pre-training diagnostics to boardroom-ready impact reports — here's every view your L&D team and stakeholders will use across a 90-day campaign.

Pre-Training Diagnostic Report

Before a single euro is spent on training, Multiply surveys managers and learners to assess whether the environment is ready. You get a clear Go / Fix / Stop recommendation — backed by data, not gut feel.

• Readiness scored across 5 dimensions

• Barriers surfaced before training starts

• One of three strategic recommendations

app.multiplytransfer.com/diagnostic/report

Diagnostic Report

Advanced Client Advisory Skills

Meridian Financial Services · 18 learners · 4 managers

Ready to Train

Readiness Scores

Manager Support82
Opportunity to Apply74
Learner Motivation88
Self-Efficacy61
Business Alignment91

Barriers Identified

Time pressure in Q2
Two learners remote — limited peer practice

The Complete Impact Map

Before training starts, you map the full causal chain — from the business problem, through who's being trained and the behaviour you need, all the way to the business goal. Eight cards. One clear line of sight. Configured during intake; data fills in as the campaign runs.

Below is a completed Impact Chain as it appears at the start of a campaign — configured but awaiting signals.

app.multiplytransfer.com/campaigns/impact-chain
The Problem

Inefficient advisory conversations leading to misaligned client recommendations and declining retention rates

If...

18 Client Advisors,

Participants
supported* by...

the Advisory Team Environment,

* Manager/peer support
- Opportunity to apply
- Personal Capacity

Environment
utilize

consultative questioning & needs-based recommendation

Behaviour
from...

Advanced Client Advisory Skills for Financial Advisors

Training
then...

Client Retention Rate

KPI
will...

improve by 10pp within 6 months

via Salesforce CRM Quarterly Report

Target/Source
positively influencing...

strategic client retention & revenue protection

Business Goal

Messages That Do the Work

21 Slack messages delivered over 90 days — coaching cards for managers, reinforcement challenges for learners, pulse checks that surface problems early. All automated. All personalised. You set it up once; the platform runs the campaign.

# multiply
Multiply
MultiplyAPPDay −7
PrimeAlignment Gate

Hi Sarah — next week, your team starts the Advanced Client Advisory programme. Before that, we need 2 minutes of your time. This short check-in helps us understand how the training connects to your team's goals and what support you can offer. Please rate each statement below from 1–5.

app.multiplytransfer.com/campaigns/analytics

Mid-Campaign Dashboard

Day 38 of 90

247

Signals

22

Participants

2

At Risk

Transfer Climate Health

71
Overall
Manager Score76
Learner Score68

Barrier Index

5Workload prevents practice
learner
3No quiet space for client calls
learner
1Manager not reinforcing
learner

Active Alerts

🔴

Self-efficacy drop

James T. — value 2.1 (threshold 3)

🟡

Missed check-in

Priya K. — value 0 (threshold 1)

Mid-Campaign Analytics

From day one, your dashboard fills with live data. Transfer Climate Health tells you if the environment is supporting the learning. Barrier reports surface what's getting in the way. Kill-signal alerts flag learners who need intervention — before it's too late.

• Transfer Climate Health Score (TCHS) with manager vs. learner breakdown

• Barrier index with categories and counts

• Kill-signal alerts with severity and thresholds

• Real-time participant risk tracking

xTS & aTS — Predicted vs. Actual Transfer

The Expected Transfer Score (xTS) predicts whether training will stick based on pre-training signals. The Actual Transfer Score (aTS) tracks whether it actually did — phase by phase over 90 days. Side by side, they tell the full story.

Expected Transfer Score (xTS)

Expected Transfer Score

Good

Pre-training readiness composite — 5 weighted components

78

Moderate-to-high likelihood of transfer

Score Components

Business Alignment91
Opportunity to Apply74
Manager Commitment78
Learner Motivation88
Self-Efficacy61
Actual Transfer Score (aTS)

Actual Transfer Score

Improving

Real behaviour change tracked across 4 phases

74

74% of learners showing sustained application

Phase Breakdown

Prime
7992% conf
Perform (Day 1–30)
7285% conf
Perform (Day 31–60)
6878% conf
Prove
7471% conf

End-of-Campaign Results

At Day 90, everything comes together. The Business Performance Index links behaviour change to actual KPI movement. Evidence is collected from both managers and learners. You walk into the boardroom with data, not hope.

• Business Performance Index with impact evidence

• Behaviour Consistency Score trending over time

• Manager–Learner Discrepancy analysis

• Intention-to-Action Conversion Rate

app.multiplytransfer.com/campaigns/report

Business Performance Index

Training impact on business outcomes

72
BPI
Strong Impact
Client retention improved from 68% to 74% (+6pp)
Average deal cycle shortened by 4 days
Net Promoter Score for advisory team rose 12 points

74

Behaviour Consistency

improving

81

Mgr–Learner Alignment

aligned (gap: 5)

68%

Intent → Action

84 intent · 68 action

Enterprise Analytics

Strategic oversight of learning culture and transfer performance across the organisation.

app.multiplytransfer.com/enterprise

Enterprise Analytics

Strategic oversight of learning culture and transfer performance across the organisation.

Culture Maturity Score

72/ 100
+4.2%vs last quarter

CMS Breakdown

Transfer Climate (TCHS)

69%

Manager Support

72%

Actual Transfer (ATS)

66%

Transfer Readiness

83%

Learner Volition

72%

+1.2%

Manager Support

+2.1%

Readiness

+3.6%

TCHS

+1.8%

Learner Volition

Active Campaigns

34

Live initiatives

Total Participants

287

Engaged learners

Avg Transfer Score

67%

Application rate

At-Risk Learners

5

Urgent

Requiring support

Culture Maturity Heatmap

Organisational learning capacity across regions and departments

At Risk (0–49)
Becoming (50–69)
Strong (70–100)
Region / DeptPRODUCTOPERATIONSSALESTECHMARKETINGHRPEOPLELEGAL
APAC
74
76
74
79
75
EUR
47
76
63
76
83
60
Global
70
67
83
70
76
64
70
74
LATAM
59
54
74
63
75
74
MEA
76
59
71
74
73

Ready to see it with your data?

Book a 30-minute demo. We'll walk through your use case and show you exactly how Multiply would work for your next programme.